Common FAQs, constantly updated
WEB HOSTING & DOMAINS QUESTIONS
No. The price you see is the price you pay. Everything you need to run a great web site is included in every package, we don’t charge for extras.
Yes, sure. Please fee free to contact us in case you have a special request or our hosting packages not matching your web plans.
Yes you can. In fact we will assist you FREE OF CHARGE to back up your data and relocate web accounts successfully and smoothly.
Yes you can. Simply send us an email to our Support team telling us what package you require and we will reply confirming your new pricing.
Yes, please use the [BACKUP] functionality provided on your domain / website Control Panel.
Your Pop3 server is mail.yourdomain.com
Your SMTP server is mail.yourdomain.com
Note: We use a secure SMTP server, please make sure you set ‘My server requires authentication’ in your email client
To access your webmail please go to http://webmail.yourdomain.com.
Make sure it is enabled for your domain.
New Accounts are normally setup well within 1 hour after payment was received.
As soon as we receive your order and initial payment, we will start processing your order and provide initial setup. You will receive your access authorization from us by e-mail immediately as soon as your account is ready. This e-mail is sent only to the e-mail address which you have provided.
We are available 365 days a year to answer your questions and to assist you if you face any problems.
Yes of course!
Email services will be setup on your account for the domain name you selected. You can add mail settings easily to your phone, tablet or desktop application.
All details will be sent to you in the “Welcome” Email
We are very quick.
We can have your domain name registered within 1 hour for most domain extensions.
Please note: .HU domain name registration requires a special process and it can take few days.
If it has been longer than 24 hours since you signed up with us, and your domain still doesn’t work, please contact our support staff.
Please note: we can handle domain registration of any type, pretty much in any country with any extension name possible (TLD), just please get in touch with us and let us know what your needs are.
Transferring a domain is an easy task with us. Time depends on your current domain name registrar and the extension of the domain name. Please write to us and we will give you all the steps.
In case you do not currently have a domain name, we’ll handle the domain registration for you, just visit our Domain Check page.
In case you do have a domain name already and you would like to handle domain yourself, you are welcome to do so. You can manage DNS settings with your domain name Registrar and choose an appropriate package from our web hosting offers.
Few weeks before expiration date we will contact you with renewal reminder, depending on the contract period and the date you have ordered the service..
Yes sure. You are free to host several domains, redirect domains or setup sub-domains.
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